Marilyn Mueller

Over the years, I’ve found myself in some strange situations where my creditor made an error and did not credit my account for a payment that I made. It was a big surprise to me, then, when their accounts receivable department started to call me and demand immediate payment. After a few moments of fact collecting, then I found proof that payment had been made and faxed them the proof. You would think that would be all I needed to do, right? Wrong!

The companies kept on calling me, demanding payment. I’d explain again, and again, and prove again and again that I had made the payment. It wasn’t long before I was trying to figure out how to stop collection calls short of paying the company money that I didn’t owe them!

One way that I learned about how to stop collection calls is to send the company a registered letter demanding that they cease and desist calling you about your account.  That worked really well!  Another way that I figured out how to stop collection calls was to use my phone’s custom features to block their number from coming through.  The only problem with that was that the phone still rings once before the call is blocked.  And after a while I think that they figure out what’s happening and then try calling me from another phone line.  Well, then I block that one too!  Collection calls are a real drag, but they are infuriating when you don’t owe them the money they are hounding you to pay!