Today during one of the long bus lay-overs, I met a new driver.  She had just moved down here with her hubby, he had just retired from his job in New York.  They listed their townhouse in New York for rent with a Long Island real estate company Prudential Douglas Elliman and are renting a house down [...]

Yesterday afternoon when I was driving the elementary school kids home a conflict arose between a couple of boys. I didn’t see what happened, I didn’t hear what happened, I just heard two of the kids calling out to me that one of the other kids was “bothering” them. So I told the “accused” kid [...]

Today my son was telling me that he wanted to find some Hip Hop Lyrics to a hip hop song he had heard lately.  To be honest, I mostly listen to “the oldies” station, which nowadays does not mean the Glenn Miller Orchestra, it means the Beatles.  Most of the newer music I can’t even understand [...]

Last weekend my hubby went grocery shopping with me and asked me to buy some pork chops.  He promised he’d cook them on the grill.  I haven’t had much good luck myself cooking porch chops, so I agreed.  I figured that way if they came out lousy it wouldn’t be my fault!  Well, he cooked [...]

ServiceIntelligence.com is a company that specializes in gathering information about how a company is seen in the customer service area.  They gather that information though several different techniques, they might hold a customer service survey, they might send out a mystery shopper, and they might hold audit and compliance evaluations.  The company also provides training services for employees [...]